Haidilao Hot Pot at Yong Jin Plaza is the Hangzhou branch of China's best-known hot pot chain, famous nationwide for exceptionally attentive tableside service rather than any single named chef. This location, on Yan'an Road in Shangcheng District, follows the chain's standard format: a signature spicy broth base served alongside a wide range of fresh meats, seafood, and vegetables for diners to cook themselves, plus complimentary extras like manicures and snacks while waiting, a hallmark of the brand's service model. The most talked-about feature is the hand-pulled noodle show, where a server stretches and swings fresh noodles tableside as a performance before they go into the pot. The dining room is bright, modern, and family-friendly, with individual hot pot burners at each table, a moderate noise level from bubbling pots and conversation, and no dress code; it operates around the clock, making it a reliable option at any hour. There is no dedicated wine program; the drinks list includes beer, soft drinks, and juice suited to balancing spicy broth. Given the chain's popularity, reservations are recommended for evening and weekend service, when waits are common even with the restaurant's 24-hour schedule.
| Price | $$$ |
|---|---|
| Hours | 24 hours daily |
| Reservations | Reservations recommended for evening and weekend service; waits are common. |
| Address | 135 Yan'an Road, 5F Yong Jin Plaza, Shangcheng District, Hangzhou, China |
Signature dishes
- Signature spicy hot pot broth — ¥68 (~$10) per person base
- Hand-pulled noodle show — Included with noodle order
Good to know
- Known for
- The Hangzhou branch of China's best-known hot pot chain, known for attentive tableside service and a hand-pulled noodle performance
Weather through the year in Zhejiang
Best time Shoulder Worth avoiding
Average daytime temperature in °C. Figures are for Zhejiang.
Location
135 Yan'an Road, 5F Yong Jin Plaza, Shangcheng District, Hangzhou, China
30.2530, 120.1700 View on map
Highlights
- Hangzhou branch of China's best-known hot pot chain
- Signature tableside hand-pulled noodle performance
- Open 24 hours daily
- Renowned for attentive, high-touch service including complimentary extras while waiting
Tips for visiting
- Reserve ahead for evening and weekend service, when waits are common
- Watch for the hand-pulled noodle show, a signature tableside performance
- Order a split broth pot to combine the spicy base with a milder option
- Being open 24 hours makes it a reliable choice for very early or late meals
Accessibility
The restaurant is on the 5th floor of Yong Jin Plaza with elevator access, making it wheelchair accessible.
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Frequently asked questions
What is Haidilao known for?
It is known nationwide for exceptionally attentive service, including tableside extras and a signature hand-pulled noodle performance.
Is this location open all day?
Yes, the Yong Jin Plaza branch operates 24 hours daily.
Do I need a reservation?
Reservations are recommended for evening and weekend service, as waits are common even overnight.