Superb location directly connected to Shibuya Mark City complex, itself connected to Shibuya Station. Some upper-floor rooms have direct views over Shibuya Crossing. The hotel blends clean modern design with the most central Shibuya address possible, making it ideal for those who want to be at the heart of Tokyo's most energetic district.
Shibuya Excel Hotel Tokyu occupies a prime position within the Shibuya Mark City complex in Tokyo, directly connected to Shibuya Station's Hachiko exit via an underground walkway. The hotel sits at the epicentre of one of Tokyo's most iconic districts, placing guests seconds from Shibuya Crossing — the world's busiest pedestrian intersection — as well as the department stores, entertainment venues, and restaurants that define modern Tokyo's character. The integration with Mark City means guests can access shopping, dining, and the station without stepping outside, a significant advantage during Tokyo's rainy season or humid summer.
The hotel is part of the Tokyu Hotels group, one of Japan's most established hospitality chains, and reflects the group's consistent standard of clean, efficient design. The building spans multiple floors of the Mark City skyscraper, giving select upper-floor rooms sweeping views over the Shibuya streetscape. The most sought-after accommodation here is the crossing-view room, where floor-to-ceiling windows frame the famous scramble intersection below — particularly dramatic at night when neon advertising boards illuminate the scene.
The hotel's 485 rooms range from standard singles and twin rooms to more spacious deluxe categories. Room interiors follow a restrained modern Japanese aesthetic, with quality linens, ample storage despite compact footprints, and in-room amenities that meet business and leisure needs alike. Connecting rooms are available for families or groups.
Dining at the hotel includes an in-house restaurant and bar, though Shibuya's dense concentration of restaurants across every price range means many guests venture out for meals. The hotel operates a fitness room for guests seeking to maintain routines during their stay, and a business centre caters to corporate travellers attending meetings in central Tokyo.
The concierge team is well positioned to advise on navigating Tokyo's complex transport network, securing restaurant reservations, and planning day trips to nearby areas including Harajuku, Daikanyama, and Nakameguro, all within 15 minutes on foot or by train from the hotel. Shibuya Station itself serves the JR Yamanote Line, multiple Tokyo Metro lines, and the Tokyu Toyoko Line, providing connections to virtually every corner of the city.
Amenities
- Restaurant & bar
- Fitness room
- Business center
- Complimentary WiFi
- Direct connection to Shibuya Station
- Concierge
Location
1-12-2 Dogenzaka, Shibuya City, Tokyo 150-0043
Highlights
- Direct views of Shibuya Crossing from select rooms
- Connected to Shibuya Station via Mark City
- Best location in Shibuya
- Reliable and clean mid-range standard
Tips for visiting
- Request a high-floor crossing-view room when booking — they sell out fast
- The Mark City connection means you never need to go outside in bad weather
- Walking distance to Daikanyama and Nakameguro neighborhoods
Accessibility
The hotel is connected to Shibuya Station via step-free routes through the Mark City complex. Wheelchair-accessible rooms are available on request and the hotel has lifts serving all guest floors. The main entrance and public areas on the lower floors are accessible without steps.
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Frequently asked questions
Do rooms have views of Shibuya Crossing?
A selection of upper-floor rooms face the scramble crossing and offer direct views. These rooms are designated as crossing-view categories during booking and sell out quickly for weekend stays and holidays, so early reservation is recommended.
Can guests access Shibuya Station without going outside?
Yes. The hotel is integrated into the Shibuya Mark City complex, which connects directly to the station's Hachiko exit via an internal walkway. Guests can reach the JR Yamanote Line and multiple subway lines while remaining under cover.
Is the hotel family-friendly?
The hotel offers connecting rooms and cots on request, making it workable for families. Shibuya itself is lively and commercial; families with young children may find quieter districts such as Asakusa a calmer base, though Shibuya's central location is hard to beat for exploring the city.
What transport options are available from the hotel?
Shibuya Station serves the JR Yamanote Line, Ginza Subway Line, Hanzomon Line, Fukutoshin Line, Den-en-toshi Line, and the Tokyu Toyoko Line. Narita and Haneda airports both have direct or one-transfer rail connections from Shibuya.