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Hotels · Jiangsu, Suzhou

Pan Pacific Suzhou

  • Price$$$$
  • CategoryLuxury
  • Rating★ 4.6

Pan Pacific Suzhou, originally opened as the Sheraton Suzhou Hotel and Towers and rebranded in January 2010, stands beside the Panmen Scenic Area. Its garden setting and the included Panmen access make it a strong base for the southwest of the old town. The hotel is at 259 Xinshi Road, Gusu District, beside the Panmen Scenic Area in the south-west corner of Suzhou's old town, Jiangsu Province, China.

Pan Pacific Suzhou, originally opened as the Sheraton Suzhou Hotel and Towers and rebranded in January 2010, stands beside the Panmen Scenic Area. Its garden setting and the included Panmen access make it a strong base for the southwest of the old town.

Pan Pacific Suzhou, originally opened as the Sheraton Suzhou Hotel and Towers and rebranded in January 2010, stands beside the Panmen Scenic Area. Its garden setting and the included Panmen access make it a strong base for the southwest of the old town. The hotel is at 259 Xinshi Road, Gusu District, beside the Panmen Scenic Area in the south-west corner of Suzhou's old town, Jiangsu Province, China. Panmen features Ruiguang Pagoda, Wumen Bridge and the surviving city gate, and the canal moat runs close by. The Gusu District is the historic heart of Suzhou, where canals, stone bridges, whitewashed lanes and the city's UNESCO-listed classical gardens sit alongside modern shops and cafes. Staying inside the old town keeps most major sights within a short taxi ride, and many are walkable. Opened as the Sheraton Suzhou Hotel and Towers and rebranded as Pan Pacific in January 2010, the hotel is arranged around garden grounds. The included Panmen access is a distinguishing feature of the property. Listed room categories include Deluxe Room, Club Room, Suite. Amenities recorded for the property include restaurant, pool, spa, fitness center, garden, wifi. Typical nightly rates fall around CNY 650-1,200 (~$97-179), varying with season, weekday demand and holiday periods such as Golden Week, when Suzhou fills with domestic visitors and prices rise noticeably. A restaurant on site handles breakfast and dinner, and the old town's noodle houses and Jiangsu restaurants are a short taxi ride away. Service suits both business and leisure guests, and the pool, spa and fitness centre give families and long-stay guests on-site recreation. The listing places the hotel as a luxury property in Suzhou, Jiangsu, China, with the local Chinese-language address 苏州市姑苏区新市路259号. Visitors to Suzhou generally find that spring (March to May) and autumn (September to November) bring the most comfortable weather, while summer is hot and humid and winter is cool and damp. Foreign guests must present a passport at check-in, mobile payment through Alipay or WeChat Pay is widely used across the city, and cash remains accepted at most hotels. Travellers can reach Suzhou by high-speed rail from Shanghai in roughly half an hour, and Suzhou's metro network, taxis and ride-hailing apps make onward travel to the property straightforward.

Practical information for Pan Pacific Suzhou · Last updated August 2026
Price $$$$
Address 259 Xinshi Road, Gusu District, Suzhou 215007, China

Room types

  • Deluxe Room
  • Club Room
  • Suite

Amenities

  • restaurant
  • pool
  • spa
  • fitness center
  • garden
  • wifi

Location

259 Xinshi Road, Gusu District, Suzhou 215007, China

31.2880, 120.6100 View on map

Highlights

  • Garden setting beside the Panmen Scenic Area with included Panmen access
  • Former Sheraton Suzhou Hotel and Towers, rebranded January 2010
  • Pool, spa and fitness centre
  • Deluxe, Club and Suite room categories

Tips for visiting

  • Use the included Panmen access early in the day, before tour groups arrive.
  • Show taxi drivers the Chinese address (苏州市姑苏区新市路259号).
  • Compare rates with Club Room upgrades, which can be good value on weekdays.
  • Expect higher old-town rates during holiday periods.

When to visit

Spring and autumn are best for walking Panmen and the moat; weekday stays are quieter and cheaper.

Accessibility

Accessibility information is not published in the sources consulted. Guests requiring step-free access should ask the hotel about accessible rooms and the terrain of the garden grounds.

Frequently asked questions

Where is Pan Pacific Suzhou located?

The property is at 259 Xinshi Road, Gusu District, Suzhou 215007, China, in the Panmen / Southwest Old Town area of Suzhou, Jiangsu Province, China.

How much does a night at Pan Pacific Suzhou cost?

Typical rates are around CNY 650-1,200 (~$97-179), varying by season and holiday demand.

What is near Pan Pacific Suzhou?

The Panmen Scenic Area is next to the hotel, with access included for guests.

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Pan Pacific Suzhou

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