Selfridges, on Oxford Street in central London, was opened by Harry Gordon Selfridge in 1909 and remains the United Kingdom's most innovative department store, credited with pioneering the concept of retail as theatre. The store's anchor departments include an expansive beauty hall, a strong contemporary and designer fashion floor, and a basement food hall carrying artisan cheese, charcuterie, and specialist grocery alongside conventional supermarket-style provisions. The brand mix spans mid-range high-street labels through to high fashion and frequently hosts unexpected collaborations, pop-up installations, and exclusive product launches not available elsewhere in London, giving it a more experimental character than more traditional department stores. Vendor and product quality is consistently strong, since Selfridges curates its concessions carefully, though the ground-floor cosmetics and accessories areas attract heavy tourist footfall. Prices are fixed throughout; bargaining is not part of the shopping culture in UK department stores. Card and contactless payment are standard, and Selfridges offers a tax-free shopping service for eligible overseas visitors reclaiming VAT under current UK rules. Eating options range from casual food-hall counters to sit-down restaurants on the upper floors. The atmosphere is energetic and design-conscious, with famously elaborate window displays along Oxford Street that themselves draw crowds independent of the shopping inside. Weekday mornings are notably calmer than weekend afternoons, when Oxford Street's broader retail crowds spill into the store. The food hall in particular rewards a dedicated visit for specialist British and European produce not easily found in supermarkets.
| Hours | Monday–Saturday 9:30am–9pm; Sunday 11:30am–6pm |
|---|---|
| Price | Mid-range to luxury; wide range across departments |
| Address | 400 Oxford Street, London W1A 1AB |
Location
400 Oxford Street, London W1A 1AB
51.5144, -0.1523 View on map
Highlights
- Elaborate Oxford Street window displays
- Expansive beauty hall with exclusive brand launches
- Basement food hall with artisan cheese and charcuterie
- Frequent designer collaborations and pop-up installations
- Historic 1909 flagship building
Tips for visiting
- Visit on a weekday morning to avoid Oxford Street's heaviest weekend crowds
- Check the beauty hall for exclusive product launches not sold elsewhere in London
- Visit the basement food hall for specialist British produce and prepared food
- Ask about the tax-free shopping desk if visiting from outside the UK
- Allow time to view the window displays, which change seasonally and are a draw in themselves
Frequently asked questions
Is Selfridges good for gifts beyond fashion?
Yes, the food hall and beauty hall are both strong for gifts, offering artisan grocery items and exclusive beauty products not widely available elsewhere.
Can visitors reclaim VAT at Selfridges?
Selfridges provides a tax-free shopping service for eligible overseas visitors, subject to current UK VAT reclaim rules for non-residents.
What makes Selfridges different from other London department stores?
Selfridges is known for retail theatre — elaborate window displays, unusual brand collaborations, and pop-up installations — giving it a more experimental character than more traditional department stores.