Legendary Interlaken palace hotel with 150+ years of history combines traditional elegance with modern luxury. Prime location between two lakes with Jungfrau mountain views.
Victoria-Jungfrau Grand Hotel and Spa is a historic five-star palace hotel at Höheweg 41 on Interlaken's main boulevard in the Bernese Oberland, positioned between Lake Thun to the west and Lake Brienz to the east, with the Jungfrau massif visible directly to the south from the hotel's principal façade. The hotel opened in 1865 as the Victoria and was extended in 1894 to merge with the adjacent Jungfrau hotel, creating the combined property that has operated continuously as one of Switzerland's preeminent grand hotels for over 150 years. The neo-baroque exterior with its twin central towers and elaborate stonework is one of the most recognisable architectural landmarks in the Bernese Oberland, and the hotel's position at the top of the Höheweg means guests step directly onto Interlaken's prime promenade. Rooms and suites are distributed across the main building and are furnished in a palette of Swiss-heritage fabrics and polished wood; the grandest suites include private balconies with Jungfrau views framed by the formal gardens below. Dining options include the Jungfrau Brasserie for casual all-day service, the Benchmark Restaurant for fine cuisine, and the Piano Bar for cocktails and live music. The spa is one of the most comprehensive in the Bernese Oberland, extending across several floors with an indoor pool, outdoor heated pool, Finnish sauna, steam rooms, and a menu of treatments drawing on alpine botanicals. A fitness centre and beauty salon complete the wellness offering. The hotel's concierge team is experienced in arranging Jungfraujoch excursions, helicopter tours of the four-thousanders, and boat charter on Lake Brienz.
Amenities
- spa
- pools
- restaurants
- bar
- fitness
- concierge
Location
Höheweg 41, 3800 Interlaken
46.6861, 7.8597 View on map
Highlights
- Iconic 1865 neo-baroque palace on Interlaken's Höheweg with direct Jungfrau views
- Multi-floor spa with indoor and outdoor pools and comprehensive alpine treatments
- Over 150 years of continuous grand hotel operation in the Bernese Oberland
- Central position between Lake Thun and Lake Brienz on Interlaken's prime promenade
- Concierge experienced in Jungfraujoch excursions, helicopter tours, and boat charters
Tips for visiting
- A Jungfrau-view suite on the upper floors of the central block frames the three summits directly — worth specifying at booking
- The outdoor pool is heated and open in summer — it faces the formal gardens with the Jungfrau in the background
- Interlaken Ost station for Jungfraujoch trains is a 10-minute walk; the first morning departure offers the clearest visibility
- The hotel's Piano Bar has live music most evenings in high season — reservations are not required but seating fills by 9 pm
- November and March visits avoid peak crowds and rates while still allowing Jungfraujoch access in good snow conditions
Accessibility
Victoria-Jungfrau Grand Hotel has lifts throughout the main building giving access to all guest floors. The main entrance on Höheweg is step-free and the lobby is spacious. Accessible rooms with wider doorways and adapted bathrooms are available on request. The hotel's formal gardens and the surrounding Höheweg promenade are largely flat and accessible for wheelchair users.
Visit, book or contact
Frequently asked questions
How far is the hotel from Interlaken Ost train station?
The hotel is approximately 900 metres from Interlaken Ost, the station for Jungfrau Railway connections to Grindelwald, Lauterbrunnen, and Jungfraujoch. The walk along the Höheweg takes about 10 minutes.
Is the hotel open year-round?
Yes. Victoria-Jungfrau Grand Hotel operates throughout the year. The hotel's peak periods are summer (July–August) and winter (December–January). Shoulder-season rates in spring and autumn can be significantly lower.
Can the spa be accessed by non-resident guests?
Day-guest spa access is occasionally available subject to availability, with priority reserved for hotel guests. Advance enquiry is required. The spa is one of the largest in the Bernese Oberland and is a primary reason many guests choose the property.
Does the hotel offer assistance with Jungfraujoch excursions?
Yes. The concierge team regularly assists with Jungfraujoch ticket purchase, timing advice based on weather forecasts, and transfers to Interlaken Ost station. The hotel can also arrange private guided excursions and helicopter alternatives.
Is the hotel suitable for business events?
The Victoria-Jungfrau has several dedicated event spaces suitable for conferences, product launches, and incentive groups. Catering, audio-visual services, and team-building activities in the surrounding mountains can all be arranged through the events team.