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Hotels · Quintana Roo, Cancún

Kempinski Hotel Cancun

  • Price$$$$
  • CategoryLuxury
  • Rating★ 4.5

Kempinski Hotel Cancun is a beachfront luxury resort on Retorno del Rey, off Boulevard Kukulcan Km 14, in Cancun's Hotel Zone, Quintana Roo, Mexico. The property was long known as the Ritz-Carlton Cancun and was rebranded Kempinski in 2022, so many visitors and local drivers still use the older name. It faces the Caribbean side of the strip, in the quieter southern-central stretch between the Punta Cancun nightlife district and the Punta Nizuc end of the zone.

Beachfront luxury resort (formerly the Ritz-Carlton Cancun, rebranded Kempinski in 2022) with Caribbean-facing rooms and a full spa.

Kempinski Hotel Cancun is a beachfront luxury resort on Retorno del Rey, off Boulevard Kukulcan Km 14, in Cancun's Hotel Zone, Quintana Roo, Mexico. The property was long known as the Ritz-Carlton Cancun and was rebranded Kempinski in 2022, so many visitors and local drivers still use the older name. It faces the Caribbean side of the strip, in the quieter southern-central stretch between the Punta Cancun nightlife district and the Punta Nizuc end of the zone. The main hotel-zone bus route runs along the boulevard, the Cancun airport is roughly 25 minutes away by road, and the La Isla shopping village and Cancun Convention Center are a short drive to the north. The building is a formal, classic-style beach hotel with a tall central lobby, sea-facing balconies and landscaped gardens running down to the sand. Accommodation includes Deluxe Rooms, Ocean View Rooms and Suites, with the sea-facing categories drawing the strongest demand. Listed amenities include a beachfront setting, a full spa, a pool, restaurants, a bar, a fitness center, wifi and a concierge. Dining is centred on several on-site restaurants and a lounge bar, with breakfast typically served in a main restaurant overlooking the water, and room-service options available. The spa offers massages and body treatments, and the fitness center is open for in-house guests. Rates run from about MXN 6,125 to 15,750 (approx. USD 350 to 900) per night, and the rating of around 4.5 places it in the upper luxury tier. Service is traditional and concierge-driven, aimed at couples, families who want a polished beach stay, and business or event travellers using the convention-oriented facilities of the Hotel Zone. As the resort is not described as all-inclusive, visitors should budget for food and drinks, and should verify the resort fee, pool arrangements and beach conditions at the time of booking, since seaweed and surf conditions can vary by season along this part of the coast.

Practical information for Kempinski Hotel Cancun · Last updated September 2026
Price $$$$
Address Retorno del Rey 36, Blvd. Kukulcan Km 14, Zona Hotelera, Cancun, Quintana Roo

Room types

  • Deluxe Room
  • Ocean View Room
  • Suite

Amenities

  • beachfront
  • spa
  • pool
  • restaurants
  • bar
  • fitness center
  • wifi
  • concierge

Location

Retorno del Rey 36, Blvd. Kukulcan Km 14, Zona Hotelera, Cancun, Quintana Roo

21.1020, -86.7670 View on map

Highlights

  • Beachfront resort formerly operated as the Ritz-Carlton Cancun, rebranded Kempinski in 2022
  • Ocean View Rooms and Suites facing the Caribbean
  • Full spa and fitness center
  • Several restaurants and a bar on site
  • Central Hotel Zone location near La Isla shopping village

Tips for visiting

  • Search under both the Kempinski and former Ritz-Carlton names when comparing older reviews and listings.
  • Book Ocean View categories early for December to March travel.
  • Confirm resort fees and meal plans, as the property is not a standard all-inclusive.
  • Check current beach and seaweed conditions before arrival, especially from late spring to summer.
  • Use the hotel-zone R-1 bus or a taxi to reach La Isla and Punta Cancun.

When to visit

December to April has the driest, sunniest weather and peak pricing. Shoulder months of May and November offer lower rates with generally pleasant conditions.

Accessibility

As a large, formally designed resort, it typically offers lifts and step-free public areas, but visitors needing an accessible room or beach access should confirm details with the hotel directly.

Frequently asked questions

Is Kempinski Hotel Cancun the same as the Ritz-Carlton Cancun?

It is the same property, which was rebranded from the Ritz-Carlton to Kempinski in 2022. Older reviews and listings may still use the former name.

Where is the hotel located?

It is on Retorno del Rey, off Boulevard Kukulcan Km 14, in Cancun's Hotel Zone. The location is on the Caribbean side of the strip.

Does the hotel have a spa and pool?

Yes. The amenities include a full spa, a pool and a fitness center.

What room types are offered?

Deluxe Rooms, Ocean View Rooms and Suites are listed. Ocean-facing rooms are the most requested.

Ready to book

Kempinski Hotel Cancun

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