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Hotels · Quintana Roo, Cancún

Hyatt Ziva Cancun

  • Price$$$
  • CategoryMid Range
  • Rating★ 4.4

Hyatt Ziva Cancun is a large, family-friendly all-inclusive resort at Boulevard Kukulcan Km 9.5 on Punta Cancun, in the heart of Cancun's Hotel Zone, Quintana Roo, Mexico. The site is on the point where the strip bends, close to the Forum by the Sea entertainment complex, Playa Caracol and the Convention Center, and is about 15 to 20 minutes from Cancun airport by road.

Large family-friendly all-inclusive resort at Punta Cancun with a water park-style pool area and many restaurants.

Hyatt Ziva Cancun is a large, family-friendly all-inclusive resort at Boulevard Kukulcan Km 9.5 on Punta Cancun, in the heart of Cancun's Hotel Zone, Quintana Roo, Mexico. The site is on the point where the strip bends, close to the Forum by the Sea entertainment complex, Playa Caracol and the Convention Center, and is about 15 to 20 minutes from Cancun airport by road. The hotel-zone bus and taxis stop outside, which makes it easy to reach restaurants, shops and the nightlife of Punta Cancun. The resort is a sprawling beach property with a waterpark-style pool area, a wide beachfront and a lively, resort-style atmosphere rather than a quiet retreat. Accommodation includes Deluxe Rooms, Family Suites and Ziva Club Suites, the latter giving access to a private lounge and upgraded service. Listed amenities include an all-inclusive plan, a beachfront setting, multiple pools, a spa, a fitness center, a kids club, restaurants, bars and wifi. Dining covers a large number of restaurants spanning buffet, Mexican, Asian, Italian and steakhouse styles, plus bars around the pool and beach, and the inclusive plan covers most meals and drinks. The pool area with slides and shallow zones is a key attraction for children, and the kids club provides supervised activities, while the spa offers massage and wellness treatments for adults. Nightly rates run from about MXN 4,550 to 9,800 (approx. USD 260 to 560), and the rating of around 4.4 reflects solid scores for activities and value. Service is resort-style, with a daily entertainment programme and a concierge-style option in the Ziva Club tier. Visitors should note that the property is busy during school holidays and spring break, that some restaurants require reservations, and that beach swimming conditions can vary with currents and seasonal seaweed.

Practical information for Hyatt Ziva Cancun · Last updated September 2026
Price $$$
Address Blvd. Kukulcan Km 9.5, Zona Hotelera, Cancun, Quintana Roo

Room types

  • Deluxe Room
  • Family Suite
  • Ziva Club Suite

Amenities

  • all-inclusive
  • beachfront
  • pool
  • restaurants
  • bars
  • fitness center
  • wifi
  • kids club
  • spa

Location

Blvd. Kukulcan Km 9.5, Zona Hotelera, Cancun, Quintana Roo

21.1271, -86.7444 View on map

Highlights

  • Waterpark-style pool area suited to families
  • All-inclusive plan with many restaurants and bars
  • Kids club and Family Suites
  • Ziva Club Suites with an upgraded lounge tier
  • Punta Cancun location near Forum by the Sea

Tips for visiting

  • Book a la carte restaurants early in the stay, as popular venues fill up.
  • Expect crowds during spring break and school holidays.
  • Consider Ziva Club if a quieter, more personal experience matters.
  • Walk or take a short taxi to Forum by the Sea for nightlife.
  • Check beach conditions on arrival, as seaweed and currents vary.

When to visit

December to April has the driest weather and peak pricing. May and November are quieter, while school holidays and spring break are busiest.

Accessibility

As a large resort it generally provides lifts and accessible public areas, but visitors with mobility needs should confirm accessible rooms and pool access with the hotel.

Frequently asked questions

Is Hyatt Ziva Cancun all-inclusive?

Yes. Meals, drinks and many activities are included, though some premium items may cost extra.

Is it good for children?

Yes. It has a kids club, a waterpark-style pool area and Family Suites.

Where is it?

It is at Boulevard Kukulcan Km 9.5 on Punta Cancun, near Forum by the Sea.

What is Ziva Club?

It is an upgraded suite category with private lounge access and enhanced service.

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Hyatt Ziva Cancun

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