Upscale lifestyle complex in Roppongi combining high-end shopping, international restaurants, the Mori Art Museum, and a rooftop observation deck. Great for luxury brands and state-of-the-art Japanese design.
Roppongi Hills is a large-scale mixed-use development in Roppongi, Minato City, Tokyo, opened in 2003 and developed by Mori Building Company. The complex covers approximately 11.6 hectares and integrates shopping, dining, arts, residential, and office facilities into a single interconnected precinct centered on Keyakizaka-dori and the Mori Tower.
The retail component occupies over 200 shops spread across the Hillside, West Walk, and Metrocity sections. The brand mix is positioned at the upscale-to-luxury tier: international fashion and lifestyle brands such as Gucci, Bottega Veneta, and Salvatore Ferragamo anchor the Keyakizaka corridor, while a second tier of Japanese and international contemporary labels fills the West Walk. The goods on offer are predominantly authentic luxury and contemporary goods—there are no tourist souvenir stalls or trinket shops, and the complex caters to an affluent international and domestic clientele.
Japanese design is present through curated homewares, ceramics, and lifestyle goods at independent boutiques, some of which are Roppongi Hills exclusives. Electronics and gadget stores are minimal; the emphasis is on fashion, accessories, home décor, and beauty. Several specialist food purveyors—including a quality wine shop, premium Japanese confectionery, and a Tsutaya Books with an international edition section—occupy ground-level retail.
All shops accept major credit cards (Visa, Mastercard, Amex) and most accept IC cards. A tax-refund service for tourists is available at designated counters. Cash is accepted everywhere but not required.
Dining is a major strength of the complex: over 200 restaurants, cafés, and bars are spread across multiple levels, with a particular concentration at Hillside and the West Walk terrace. Options range from casual ramen and sushi to multi-star Japanese kaiseki restaurants.
The Mori Art Museum on the 52nd and 53rd floors of Mori Tower brings significant cultural weight—major international contemporary art exhibitions rotate here alongside Tokyo City View, an indoor observation gallery. The complex is directly connected to Roppongi Station (Tokyo Metro Hibiya and Toei Oedo lines) via underground walkways, meaning arrival is weatherproof. The Keyakizaka corridor is beautifully illuminated during the Christmas season from late November through early January.
| Hours | 11AM-9PM |
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Highlights
- Shop over 200 upscale and luxury boutiques across the Keyakizaka, West Walk, and Hillside sections of the Roppongi Hills complex
- Visit the Mori Art Museum on the 52nd floor for major contemporary art exhibitions alongside Tokyo City View panoramas
- Dine across a spectrum from casual sushi to kaiseki at over 200 restaurants and cafés within the single interconnected precinct
- Discover exclusive Japanese design boutiques and lifestyle goods available only within the Roppongi Hills development
Tips for visiting
- Use the underground connection from Roppongi Station exit 1C to arrive weatherproof; follow signs directly from the ticket gates
- Tax-free shopping counters are located at designated points throughout the complex—bring a passport to qualify
- The Mori Art Museum ticket includes Tokyo City View (indoor observatory); combining both on the same visit maximizes the entry cost
- The Keyakizaka corridor is lit with Christmas illuminations from late November through early January—evening visits are especially atmospheric
- Popular restaurants in the complex fill by 6:30PM on weekend evenings; reservations are advisable for sit-down dining
Frequently asked questions
Is Roppongi Hills primarily a shopping mall?
It is a mixed-use development combining shopping, dining, arts, residential, and office space. The Mori Art Museum and Tokyo City View observation gallery make it as much a cultural destination as a retail one.
What price level are the shops at Roppongi Hills?
The majority of retail is at the upscale-to-luxury tier. Mid-range options exist in the dining and food retail areas, but budget shopping is not the complex's strength.
How do visitors reach Roppongi Hills?
The nearest station is Roppongi on the Tokyo Metro Hibiya Line and Toei Oedo Line. The complex has a direct underground connection from exit 1C, taking approximately three minutes from the ticket gates.
Are there family-friendly elements within the complex?
Yes. Mori Garden (a rooftop Japanese garden), open plazas, and the observation deck experience make the complex accessible for families, though the retail is primarily adult-oriented.
Is the Tokyo City View observation deck worth the entrance fee?
Tokyo City View on the 52nd floor offers 360-degree views of Tokyo and is included with the Mori Art Museum ticket. The Sky Deck on the 54th floor is an additional charge and is weather-dependent.