Hangzhou Tower is a large department store anchoring Wulin Square in the heart of Hangzhou's Xihu District, functioning as one of the city's principal upscale shopping destinations rather than a market or street bazaar. The store's brand mix spans mid-range to luxury fashion, cosmetics, and accessories, with international and domestic labels occupying multiple floors, plus dedicated luxury goods sections for higher-end shoppers. As a department store, Hangzhou Tower sells authenticated, brand-sourced merchandise rather than the mixed authentic-to-trinket ratio found in street markets, so shoppers are not exposed to counterfeit risk in the way they might be at open-air stalls. Prices are fixed throughout, and bargaining is not part of the shopping culture inside; payment is accepted by cash, card, and mobile payment apps, and eligible purchases by international visitors can qualify for China's departure tax refund scheme at designated refund counters, which is not available at street markets nearby. The surrounding Wulin Square area is one of Hangzhou's busiest commercial districts, drawing heavy foot traffic especially on weekends and evenings, when the square's fountains and public space add to the crowd. Dining options are extensive, both inside the store's food floors and among the many restaurants and cafes surrounding the square. The must-visit sections are the ground-floor cosmetics and accessories halls, which carry the widest range of international beauty brands, and the upper floors dedicated to fashion labels.
| Hours | Daily 10AM-10PM |
|---|---|
| Price | CNY 100-3,000+ per item (approx USD 14.90-447.09+) |
| Address | 1 Hubin Road, Wulin Square, Xihu District, Hangzhou, Zhejiang |
Weather through the year in Zhejiang
Best time Shoulder Worth avoiding
Average daytime temperature in °C. Figures are for Zhejiang.
Location
1 Hubin Road, Wulin Square, Xihu District, Hangzhou, Zhejiang
30.2686, 120.1653 View on map
Highlights
- Multi-floor department store with international and domestic fashion brands
- Ground-floor cosmetics and accessories hall with major beauty labels
- Departure tax refund available for eligible international shoppers
- Located directly on Wulin Square, Hangzhou's central commercial hub
Tips for visiting
- Visit on a weekday to avoid the heaviest weekend crowds at Wulin Square
- Ask about the departure tax refund counter if eligible as an international visitor
- Expect fixed prices; bargaining is not customary in the department store
- Combine a visit with dining at the surrounding Wulin Square restaurants
- Bring a card, as most brand counters do not favor cash-only transactions
Frequently asked questions
Can international visitors get a tax refund at Hangzhou Tower?
Eligible purchases can qualify for China's departure tax refund scheme through designated counters, unlike purchases from open-air markets.
Is bargaining possible at Hangzhou Tower?
No, prices are fixed as in any standard department store.
What is the surrounding area like?
Hangzhou Tower sits on Wulin Square, one of the city's busiest shopping and dining districts, especially crowded on weekends.