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History · Victoria, Melbourne

Immigration Museum

  • AdmissionAdult AUD 15 / approx. USD 11 · Child Free
  • HoursDaily 10AM-5PM (closed Good Friday and Christmas Day)

The Immigration Museum occupies the former Melbourne Customs House on Flinders Street, a bluestone and rendered building completed in 1876 to process goods arriving at Victoria's busiest colonial port. The building itself, with its grand entrance hall, columned facade and customs-era offices, was converted into a museum in 1998 and is heritage-listed for both its architecture and its role in the colony's trade history.

Housed in the 1876 former Customs House, this museum documents the personal stories of migrants who shaped Victoria, from convict-era arrivals to post-war and contemporary immigration.

The Immigration Museum occupies the former Melbourne Customs House on Flinders Street, a bluestone and rendered building completed in 1876 to process goods arriving at Victoria's busiest colonial port. The building itself, with its grand entrance hall, columned facade and customs-era offices, was converted into a museum in 1998 and is heritage-listed for both its architecture and its role in the colony's trade history. Exhibits are arranged thematically rather than strictly chronologically, tracing successive waves of migration to Victoria from the convict and free-settler arrivals of the 1800s through the gold rush, post-war European migration schemes, and more recent arrivals from Asia, the Middle East and Africa. Permanent galleries include the Long Room, the original customs hall with its ornate ceiling, oral history recordings from migrants themselves, replica ship cabins evoking the voyage to Australia, and rotating exhibitions on identity and belonging. The museum's curatorial approach favours first-person testimony and everyday objects, such as suitcases, letters and photographs, over official documents alone, giving the displays a personal rather than purely bureaucratic tone. Ongoing conservation has preserved much of the original Customs House interior, including its cast-iron columns and decorative plasterwork, alongside the modern museum fit-out.

Practical information for Immigration Museum · Last updated August 2026
Admission Adult AUD 15 / approx. USD 11 · Child Free
Hours Daily 10AM-5PM (closed Good Friday and Christmas Day)
Address 400 Flinders St, Melbourne VIC 3000

Why it matters

Set in Victoria's former Customs House, the Immigration Museum documents the waves of migration that transformed a British penal and pastoral colony into one of Australia's most multicultural states.

Location

400 Flinders St, Melbourne VIC 3000

-37.8199, 144.9629 View on map

Highlights

  • The Long Room, the original 1876 Customs House hall
  • Oral history recordings from Victorian migrants
  • Replica ship cabins recreating the migrant voyage
  • Rotating exhibitions on identity and multicultural Victoria
  • Heritage cast-iron columns and plasterwork of the former Customs House

Tips for visiting

  • Begin in the Long Room to see the original Customs House architecture before the thematic migration galleries
  • The oral history listening stations are a highlight and worth the extra time to sit through several accounts
  • Children under 16 enter free, making it a good-value family stop
  • Allow about 90 minutes to see the permanent galleries and any temporary exhibition
  • Check ahead for the current temporary exhibition, as these rotate several times a year

Frequently asked questions

Is the Immigration Museum suitable for children?

Yes, children enter free and the museum has interactive and audio elements that engage younger visitors, though some content addresses difficult migration histories.

How long does a full visit take?

A thorough visit through the permanent galleries and a temporary exhibition takes around 90 minutes.

Is the museum English-language friendly for international visitors?

Yes, all signage is in English, and the museum's focus on personal objects and photographs makes it accessible even for visitors with limited English.

Is the Immigration Museum wheelchair accessible?

Yes, the museum is fully wheelchair accessible with lifts connecting all levels of the former Customs House.