Original Shake Shack kiosk in Madison Square Park, where the chain began in 2004.
The Shake Shack kiosk in Madison Square Park, at Madison Avenue and East 23rd Street in Manhattan's Flatiron district, is where the burger chain began in 2004. It started as a hot dog cart run to support the park's art programme, and it grew into a permanent kiosk and then into a chain with locations across the United States and abroad. Visiting the original is popular with tourists and local office workers alike, and its park setting distinguishes it from the chain's indoor branches. The cuisine is American fast-casual, centred on burgers, hot dogs, crinkle-cut fries and frozen custard. The signature is the ShackBurger, a cheeseburger on a soft potato bun with lettuce, tomato and ShackSauce, and the crinkle-cut fries and vanilla concrete, a thick frozen custard blended with mix-ins, are other emblematic items. The setup is a small kiosk with counter ordering and outdoor seating within the park, so there is no formal dining room, no dress code and no table service. The atmosphere is casual and social, with a queue that often stretches around the kiosk at lunch and on warm evenings, and the noise of the park and surrounding streets. Prices are in the $ range, though still higher than a typical New York slice or food cart, and the beverage list includes shakes, lemonade, beer and wine. There are no reservations; visitors join the line and order at the window, and waits vary widely with weather and time of day. Hours run roughly from 10:30AM to 10:30PM daily, though seasonal changes are possible. Madison Square Park itself has public art, a dog run and a playground, and the Flatiron Building, Eataly and Madison Square Garden are within a short walk, so the kiosk works well as a lunch stop on a Midtown or Flatiron itinerary.
| Price | $ |
|---|---|
| Hours | Daily, roughly 10:30AM-10:30PM |
| Reservations | Walk-in; queue at the kiosk |
| Address | Madison Ave & E 23rd St, New York, NY 10010 |
Signature dishes
- ShackBurger
- Crinkle-cut fries
- Vanilla concrete
Good to know
- Known for
- Burgers; known for shackburger
Location
Madison Ave & E 23rd St, New York, NY 10010
40.7412, -73.9881 View on map
Highlights
- ShackBurger from the original 2004 kiosk in Madison Square Park
- Crinkle-cut fries and vanilla concrete frozen custard
- Outdoor seating within the park near the Flatiron Building
- Open daily, roughly 10:30AM to 10:30PM
Tips for visiting
- Aim for mid-afternoon or a weekday off-peak time to shorten the queue.
- Sunny days bring the longest lines, so allow extra time.
- Grab park seating early, as benches fill quickly.
- Order a concrete for a dessert that differs from standard shakes.
- Pair with a walk past the Flatiron Building and Eataly.
When to visit
Weekday mid-afternoon has shorter lines; sunny weekends and lunchtime are the busiest.
Accessibility
The kiosk and surrounding park paths are outdoors and generally level, so wheelchair users can reach the ordering window, though queues and crowded seating can be tight at peak times.
Visit, book or contact
Frequently asked questions
Is this the original Shake Shack?
Yes, the Madison Square Park kiosk is where the chain began in 2004.
Are reservations taken?
No, it is a walk-in kiosk with a queue at the window.
What are the signature items?
The ShackBurger, crinkle-cut fries and vanilla concrete are the best-known items.
Is there indoor seating?
The kiosk is outdoors, with seating in the park rather than a dining room.