Sheraton Grand New Orleans stands at 500 Canal Street in the Central Business District, directly on the Canal Street corridor where the CBD meets the French Quarter. The 1,100-room hotel operates as part of the Marriott Bonvoy portfolio and serves primarily business and convention travelers, with a configuration of Standard Rooms, City View Rooms, and Club Suites across a multi-story tower. Canal Street's position as New Orleans' main transit artery gives the hotel exceptional connectivity: the Canal Street streetcar to the French Quarter and Mid-City, the St. Charles Avenue streetcar to Uptown, and the riverfront streetcar all operate within two blocks. The French Quarter begins directly across Canal Street, and the Harrah's Casino is adjacent. An indoor pool, fitness center, restaurant and bar, and a dedicated business center serve the hotel's predominantly corporate clientele. The Club-level floors offer access to a lounge with complimentary refreshments and a concierge desk. The hotel's large scale and familiar Sheraton service standards make it a practical choice for business travelers attending conventions at the nearby Ernest N. Morial Convention Center, corporate groups requiring consistent room quality, and first-time visitors to Louisiana who value a well-known brand at a canal-fronting city-center address. The hotel's proximity to Bourbon Street, Royal Street, and the riverfront makes the French Quarter easily accessible on foot.
Room types
- Standard Room
- City View Room
- Club Suite
Amenities
- Indoor pool
- Fitness center
- Restaurant/bar
- Business center
- Concierge
Location
500 Canal St, New Orleans, LA 70130
29.9537, -90.0681 View on map
Highlights
- Prime Canal Street location at the CBD–French Quarter boundary
- 1,100-room tower with consistent Sheraton service standards and full business facilities
- Indoor pool and fitness center for guests
- Two blocks from the Canal Street, St. Charles, and riverfront streetcar lines
- Club-level floors with dedicated lounge and concierge access
Tips for visiting
- Club-level room upgrades provide access to the lounge and complimentary evening appetizers — worthwhile for multi-night stays
- The Canal Street streetcar boarding point is one block from the hotel entrance — a convenient and inexpensive way to reach the Garden District and Uptown
- During Mardi Gras, Canal Street is on the main parade route; rooms above the 10th floor provide excellent viewing without street-level crowds
- Harrah's Casino is adjacent for guests interested in gaming; valet parking is available at both properties
- The hotel is a frequent overflow property during convention season — confirm reservation and room type a few days before arrival
Accessibility
Sheraton Grand New Orleans offers ADA-compliant guest rooms with roll-in showers and accessible fixtures on request. All floors are served by elevators from the main Canal Street lobby, which is step-free. Accessible valet drop-off is available at the main entrance.
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Frequently asked questions
Is the Sheraton Grand New Orleans in the French Quarter?
The hotel is on Canal Street in the Central Business District, which borders the French Quarter. The French Quarter begins directly across Canal Street from the hotel, making it immediately accessible on foot.
Does the hotel have a pool?
Yes, the Sheraton Grand New Orleans has an indoor pool available to guests, along with a fitness center and full business center.
What is the Club level at the Sheraton Grand?
Club-level rooms include access to a dedicated lounge floor offering complimentary breakfast, afternoon snacks, and evening appetizers, as well as a concierge desk for guests on those floors.
Is parking available at the Sheraton Grand New Orleans?
Yes, valet parking is available at the hotel. Self-parking is available in nearby CBD garages for guests seeking a lower-cost option.
Is the hotel convenient for convention visitors?
Yes, the Ernest N. Morial Convention Center is within a 15-minute walk or a short streetcar ride from the hotel. The Sheraton Grand's own meeting facilities also accommodate corporate events.