A spacious hotel on the Chicago River near Navy Pier and Magnificent Mile, featuring floor-to-ceiling windows with lake and river views, an indoor pool, and the Crossing restaurant.
The Sheraton Grand Chicago occupies a prominent tower at 301 East North Water Street in Streeterville, Chicago, Illinois, on the north bank of the Chicago River just east of the Magnificent Mile. The hotel's position between the river and Lake Michigan gives it dual waterfront access: guests on the upper floors enjoy unobstructed views of Lake Michigan to the east and the Chicago River to the south, with Navy Pier visible from many northeast-facing rooms. The hotel is a ten-minute walk to the Magnificent Mile, a five-minute walk to Navy Pier, and served by bus routes on Columbus Drive and Illinois Street.
The Sheraton Grand Chicago is one of the larger upscale properties on the city's east side, with 1,209 rooms and suites distributed across a single tower of 34 floors. Recent renovations have updated the room interiors with contemporary furnishings, enhanced connectivity, and upgraded bathrooms, while maintaining the spacious layouts that distinguish the property from newer, tighter boutique competitors. Floor-to-ceiling windows in many rooms ensure that the lake and river views remain the centrepiece of the guest experience.
The Crossing, the hotel's signature restaurant, serves American brasserie cuisine with an emphasis on fresh seasonal ingredients and a well-assembled wine list. The lobby bar is a lively gathering point in the evenings, particularly during conference season when the hotel's large meeting and event spaces are in use. An indoor pool on one of the hotel's dedicated amenity floors is a standout feature in this neighborhood segment, where outdoor swimming facilities are rare. The Sheraton Club Lounge, accessible to premium room and suite guests, provides complimentary continental breakfast, evening hors d'oeuvres, and a quiet workspace throughout the day.
A large fitness center completes the amenity picture. The Marriott Bonvoy loyalty program applies at this property, allowing members to earn and redeem points during their Illinois stay.
Amenities
- indoor pool
- fitness center
- restaurant
- bar
- concierge
- river views
Location
301 E North Water St, Chicago, IL 60611
41.8896, -87.6212 View on map
Highlights
- Upper-floor northeast corner rooms offer dual views of Lake Michigan and the Chicago River
- Indoor heated swimming pool — one of the few in the Streeterville hotel corridor
- Steps from Navy Pier and 10 minutes from Magnificent Mile shopping and fine dining
- 1,209 rooms with floor-to-ceiling windows and renovated contemporary interiors
- Sheraton Club Lounge access for premium guests with complimentary breakfast and evening reception
Tips for visiting
- Upper floors on the northeast corner provide the best dual views of the lake and river — request at booking
- The Club Lounge is a worthwhile upgrade for business travelers — it functions as a private lounge with meals included
- Navy Pier is a 5-minute walk east; use the hotel as a base for the Navy Pier Ferris wheel and seasonal events
- River-facing rooms on the south side can face daytime construction noise from nearby developments — east-facing lake rooms are generally quieter
- Marriott Bonvoy members can use the Marriott app for mobile check-in and digital room keys to bypass front-desk queues
Accessibility
The Sheraton Grand Chicago provides ADA-compliant accessible guest rooms on multiple floors, equipped with roll-in showers, grab bars, lowered furnishings, and visual and auditory alert systems. The hotel's lobby, restaurant, indoor pool, fitness center, and meeting rooms are all wheelchair accessible via dedicated elevators. Accessible parking is available in the hotel garage. Guests with accessibility requirements should notify the hotel at least 24 hours before arrival.
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Frequently asked questions
Does the Sheraton Grand Chicago have a swimming pool?
Yes, the hotel has an indoor heated swimming pool available to all guests during designated hours. This is a notable amenity in Streeterville, where few hotels in this price category offer on-site pools.
What are the best room categories at the Sheraton Grand Chicago for views?
Rooms on floors 20 and above with lake or corner exposures offer the strongest views of Lake Michigan and the Chicago River. The hotel's reservations team can assist with specific room placement when booking directly.
Is the Sheraton Grand Chicago near public transportation?
The hotel is primarily car and rideshare-oriented due to its location east of the core transit grid. The Grand Red Line CTA stop is about 15 minutes west on foot. Multiple bus routes serve Columbus Drive and Illinois Street nearby.
Does the Sheraton Grand Chicago have conference facilities?
Yes, the hotel offers extensive meeting and event space, making it a popular choice for corporate groups and conferences. A dedicated events team assists with AV, catering, and group logistics.
What dining is available at the Sheraton Grand Chicago?
The Crossing restaurant serves American brasserie-style cuisine for breakfast, lunch, and dinner. The lobby bar is available throughout the day and into the evening. In-room dining is also offered to hotel guests.