Part of the Hyatt family, Andaz Mayakoba combines contemporary design with immersive local culture, featuring 214 rooms and suites with natural wood, woven textures, and lagoon views. The resort's sustainability focus includes a mangrove restoration program and locally sourced menus at its multiple restaurants.
Andaz Mayakoba Resort Riviera Maya is a Hyatt-affiliated luxury property within the shared Mayakoba eco-resort complex at Km 298 on Federal Highway 307, approximately 25 kilometers north of Playa del Carmen. It is the newest of the four hotels in the Mayakoba community, having opened in 2017, and occupies the site with a design philosophy that distinguishes it from the Thai-luxury approach of Banyan Tree and the colonial Yucatecan aesthetic of Rosewood. The Andaz brand positions itself around cultural immersion and contemporary local design, which here translates to natural wood and woven textile interiors, rotating exhibitions of Mexican artists, and menus that source from regional producers.
The 214 rooms and suites span several categories, from Garden View rooms to Overwater Casitas positioned on the lagoon surface — the only overwater accommodation within the Mayakoba complex. Standard rooms are notably larger than the category average for the Riviera Maya, and even entry-level units feature bathrooms with outdoor garden shower areas. The resort operates a sustainability program that includes a working mangrove restoration nursery on the grounds, and guests can join morning guided walks through the active restoration zones with resident naturalists.
Three dining venues serve different meal periods and moods: Zapote focuses on contemporary Mexican cuisine with market-driven ingredients; Casa Amate provides all-day Mediterranean dining with a wood-burning oven at its center; and Balam handles beachfront casual dining and cocktail service at the beach club. A fourth kitchen manages in-room dining with a full evening menu.
The Andaz Spa draws on both Mayan healing traditions and contemporary international techniques, with treatment rooms designed around natural light and garden views. A fitness center with Technogym equipment occupies a dedicated building, and complimentary yoga classes run on a beachside deck each morning. Bike rentals and guided kayak tours of the Mayakoba lagoon network are available through the concierge.
Amenities
- beach club
- 3 restaurants
- spa
- pool
- lagoon access
- bike rental
- yoga
- wifi
Location
Carretera Federal 307 Km 298, Playa del Carmen, Quintana Roo 77710
20.7345, -87.0840 View on map
Highlights
- Overwater Casitas on the Mayakoba lagoon — the only overwater accommodation category among the four Mayakoba resort brands
- Rotating exhibitions of Mexican contemporary artists displayed throughout the resort
- Active mangrove restoration nursery with naturalist-led guest walks through the conservation zone
- Zapote restaurant's market-driven contemporary Mexican menus, sourcing from regional producers
- Complimentary morning yoga on the beach deck and guided lagoon kayak tours as standard guest activities
Tips for visiting
- The Overwater Casita category sells out quickly — it's a unique product within the Mayakoba market and should be booked as far in advance as possible, particularly for November through April.
- The mangrove restoration walk is one of the more genuinely educational experiences available at a luxury Riviera Maya resort; it runs early morning and requires advance signup at the concierge desk on check-in.
- Bike rentals from the concierge are the best way to explore the full Mayakoba grounds — the flat lagoon paths connect all four resorts and the golf course without requiring a taxi or golf cart.
- Zapote's lunch menu is less well-known than dinner but uses the same kitchen; the midday set menu offers the same sourcing quality at a lower price point.
- The beach at Mayakoba is calm and uncrowded compared to Cancun zone options — the trade-off is a narrower strand. Guests who want expansive beach space may want to take a day trip to Playa del Carmen or Tulum.
When to visit
November through April for dry-season conditions; the Overwater Casitas can book out months in advance during December–January peak.
Accessibility
The resort's lagoon-edge and beach-area facilities are largely flat and accessible; Overwater Casitas involve a raised walkway with railings. Advance notice allows the concierge to assist with room assignment and transport logistics.